Refund policy

Last Updated: June 6, 2026

Your satisfaction is our primary goal. We stand behind our products with confidence.

90-Day Warranty: All products are covered by a comprehensive 90-day warranty. If your item develops a manufacturing fault within this period, we will arrange for a replacement or a full refund.
Return Process: To initiate a return, contact our support team at contact@shoptactix.store with your order number and a brief explanation of the issue.
Condition of Returns: Items should be returned in their original packaging wherever possible to ensure they are protected during transit.
Refund Timeline: Once your return is received and inspected, we will notify you of the status. Approved refunds are processed to your original payment method, typically appearing within 5–10 business days depending on your bank.
Exceptions: This policy applies to defects or quality issues; we do not offer refunds for products damaged through misuse or unauthorized modifications.

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